DMCA Takedown Policy
1. Where to send a notice
Open a support request and choose the topic “Copyright / DMCA notice.” You’ll need a free Maliven account: it’s how we send you replies and keep you updated on the outcome. Include everything listed below in your message.
2. What a valid notice must include
- Identification of the copyrighted work you claim is infringed (title, and where it was originally published).
- The Maliven URL(s) of the allegedly infringing content.
- Your name, email address, and a way to reach you.
- A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act for them.
- Your physical or electronic signature.
Incomplete notices will get a reply asking for the missing pieces, not a takedown.
3. What happens next
Valid notices are reviewed by a human and acted on promptly — typically within 72 hours. If we take content down, the author is notified with a copy of the notice and told how to counter-notice.
4. Counter-notice (for authors)
If your work was taken down and you believe the notice was mistaken or misidentified your work, open a support request with the same “Copyright / DMCA notice” topic, including: identification of the removed content and its former URL, a statement under penalty of perjury that you have a good-faith belief the removal was a mistake or misidentification, your name and contact information, and your signature. We forward counter-notices to the original claimant; if they do not inform us of court action within 14 business days, we restore the content.
5. Repeat infringement
Uploading work you don’t hold rights to is a behavioral violation. Repeat infringers lose their accounts.